Terms of Use

Last updated: 22 April 2026

1. Agreement to Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

2. Use of Website

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to our systems
• Transmit any harmful code, viruses, or malicious software
• Collect data from the website using automated means
• Impersonate any person or entity

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Domus Glazing & Doors and is protected by UK and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

4. Service Information

We make every effort to ensure that information about our services and pricing is accurate. However:

• Prices shown are indicative and subject to survey confirmation
• Service availability may vary by location
• We reserve the right to modify prices and services without notice
• Final quotes will be provided in writing after a home survey

5. Quotations and Contracts

Quotations provided through this website or following a survey are not legally binding until:

• You accept a written quotation from us
• We confirm acceptance of your order
• A formal contract is agreed upon by both parties

6. User Submissions

When you submit information through our contact forms or enquiry forms:

• You grant us permission to use that information to respond to your enquiry
• You confirm that all information provided is accurate and truthful
• You agree to our Privacy Policy regarding data handling

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of external sites.

8. Limitation of Liability

To the fullest extent permitted by law:

• We provide this website "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• We are not responsible for any losses resulting from website downtime or technical issues
• Our liability is limited to the amount paid for our services

9. Warranty and Guarantee

Our ten-year guarantee applies only to work we have completed under a formal contract. Terms and conditions of the guarantee will be provided in writing at the time of contract.

10. Cancellation and Returns

Under the Consumer Contracts Regulations, you have the right to cancel an order within 14 days of contract acceptance, provided work has not yet commenced. Custom-made products may be exempt from this right.

11. Complaints Procedure

If you have a complaint about our services:

• Contact us in writing at [email protected]
• We will acknowledge your complaint within 3 working days
• We aim to resolve complaints within 28 days

12. Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website constitutes acceptance of modified terms.

14. Contact Information

For questions about these Terms of Use, please contact us at:

Email: [email protected]
Address: 42 Riverside Business Park, Haldane Avenue, Manchester, M14 6PE, United Kingdom

15. Severability

If any provision of these Terms of Use is found to be unenforceable, the remaining provisions will continue in full force and effect.